Legal notice
Last Updated: July 27, 2026
This Legal Notice applies to the website softnesthome.sbs, operated under the name SoftNestHome.
1. Website Operator
SoftNestHome
410-1363 Clyde Ave
West Vancouver, BC V7T 2W9
Canada
Email: support@softnesthome.sbs
Phone: +1 604 534-3578
Website: softnesthome.sbs
Established: 2023
2. Purpose of the Website
This website provides information about SoftNestHome products and allows customers to purchase bedding, fitted sheets, home-comfort products, and related merchandise.
Product availability, prices, specifications, promotions, and delivery options may change without prior notice.
3. Accuracy of Information
We make reasonable efforts to ensure website information is accurate and current.
However, the website may occasionally contain:
- Typographical errors;
- Pricing errors;
- Measurement differences;
- Product-description inaccuracies;
- Inventory errors;
- Outdated promotional information;
- Technical errors.
We may correct errors, update information, or cancel affected orders when reasonably necessary, subject to applicable law.
4. Product Presentation
Product images are provided for illustration.
Actual appearance may vary because of:
- Screen calibration;
- Lighting;
- Photography;
- Production batches;
- Fabric texture;
- Dye variation;
- Manual measurement.
Decorative accessories appearing in product photographs are not included unless expressly stated in the product description.
Customers should confirm whether the selected listing includes:
- One fitted sheet;
- Pillowcases;
- A bedding set;
- Accessories;
- Other listed components.
5. Intellectual Property Rights
Unless otherwise stated, all content on this website is owned by SoftNestHome, licensed to SoftNestHome, or used with permission.
Protected content includes:
- Brand elements;
- Text;
- Product descriptions;
- Graphics;
- Logos;
- Images;
- Videos;
- Icons;
- Website layout;
- Software;
- Marketing materials.
No content may be copied, reproduced, republished, modified, distributed, transmitted, displayed, sold, or commercially exploited without prior written consent.
6. Trademarks
The name SoftNestHome, associated branding, logos, slogans, and visual elements may be trademarks or proprietary identifiers.
Use of these elements without written authorization is prohibited.
References to third-party brands remain the property of their respective owners and do not necessarily imply endorsement, sponsorship, or affiliation.
7. External Links
The website may link to third-party websites or services.
SoftNestHome does not control and is not responsible for:
- Third-party content;
- Privacy practices;
- Security;
- Availability;
- Accuracy;
- Products or services;
- Terms and conditions.
Use of third-party websites is at your own discretion.
8. Consumer Information
We aim to provide customers with clear information about:
- Product characteristics;
- Price;
- Included components;
- Shipping;
- Returns;
- Refunds;
- Contact methods.
Customers should review all product and policy information before completing a purchase.
Our commercial policies supplement and do not remove consumer rights that cannot legally be waived.
9. Privacy and Data Protection
Personal information may be collected and processed to:
- Complete orders;
- Deliver products;
- Process payments;
- Provide customer support;
- Prevent fraud;
- Meet legal obligations;
- Send authorized communications;
- Improve our services.
Canadian privacy obligations may apply to commercial handling of personal information, including requirements relating to accountability, meaningful consent, appropriate purposes, safeguards, retention, and access.
Third-party services such as Shopify, payment processors, analytics providers, and shipping carriers may process information under their own terms and privacy policies.
10. Marketing Communications
Marketing messages may only be sent as permitted by applicable law.
Commercial electronic communications from Canadian businesses are generally subject to requirements concerning consent, sender identification, contact details, truthful representations, and functional unsubscribe mechanisms.
Recipients may unsubscribe using the link in a marketing email or by contacting support@softnesthome.sbs.
Transactional communications concerning orders, payments, security, delivery, or customer-service requests may still be sent when necessary.
11. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.
We may suspend or restrict access for:
- Maintenance;
- Security;
- Updates;
- Technical problems;
- Legal compliance;
- Events beyond our reasonable control.
12. Limitation of Responsibility
To the maximum extent permitted by law, SoftNestHome is not responsible for indirect, incidental, special, or consequential losses resulting from use of the website, reliance on its content, or inability to access it.
Nothing in this Legal Notice excludes liability or customer rights that cannot legally be excluded.
13. Prohibited Use
You may not use this website to:
- Commit fraud;
- Violate laws;
- Infringe intellectual-property rights;
- Spread malicious software;
- Harvest personal information;
- Attempt unauthorized access;
- Disrupt website functionality;
- Submit false reviews or claims;
- Misrepresent your identity;
- Conduct abusive automated activity.
14. Governing Law
This Legal Notice is governed by the applicable laws of British Columbia and the federal laws of Canada applicable therein.
Mandatory consumer protections available in a customer’s own jurisdiction remain unaffected where legally applicable.
15. Changes to This Notice
We may update this Legal Notice from time to time.
The latest version will be published on this page with an updated revision date.
16. Contact
Questions about this Legal Notice may be sent to:
SoftNestHome
410-1363 Clyde Ave
West Vancouver, BC V7T 2W9
Canada
Email: support@softnesthome.sbs
Phone: +1 604 534-3578
Website: softnesthome.sbs